Job Description
Job Summary:
As the Hair Salon Receptionist , you'll be the face and voice of the salon—greeting clients with warmth, managing appointments, handling phone calls, and supporting the stylists with smooth day-to-day operations.
Key Responsibilities:
- Greet all clients warmly upon arrival and departure
- Answer phone calls, respond to emails, and manage scheduling software
- Confirm, reschedule, and cancel appointments as needed
- Process payments and handle retail transactions
- Keep the reception area and front desk tidy and organized
- Maintain knowledge of salon services and retail products
- Support the salon team with administrative or client-related needs
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred
- Professional, friendly, and polished communication skills
- Ability to multitask in a fast-paced environment
- Familiarity with salon booking software is a plus
- Basic knowledge of hair and beauty services a bonus
- Must be punctual, dependable, and team-oriented
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