Job Description
Front Desk Representative – Dermatology (Professional Experience Required)
Location: New York, NY | On-Site | Full-Time
Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative . To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment.
This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice.
About the Role
This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients.
You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out.
Key Responsibilities
- Full front desk administration, including check-in and check-out
- Insurance verification, authorizations, referrals, and financial collections
- Handling high-dollar cosmetic and surgical payments with accuracy and discretion
- Scheduling across medical, cosmetic, Mohs, and vein procedures
- Managing high-volume phone lines with professionalism
- Maintaining accurate patient records using the EMMA ModMed system
- Assisting across front desk areas as needed
- Communicating clearly with physicians, practice leadership, and patients
- Providing exceptional customer service at all times
- Maintaining a polished, professional appearance at all times
- Ensuring confidentiality, accuracy, and adherence to all practice standards
Patient volume:
- Monday–Wednesday: 30–40 patients per day
- Thursday–Friday: 15–20 patients per day
Required Qualifications
- Dermatology front desk experience required
- Experience in a medical office with check-in, check-out, insurance, and authorizations
- Professional, articulate, well-spoken, and reliable
- Ability to multitask and remain composed in a fast-paced environment
- Strong attention to detail and discretion when handling high-profile patients
- Tech-savvy with experience using EMR systems (ModMed preferred)
- Positive attitude and strong commitment to patient service
Ideal Candidate
The practice is seeking someone similar to their top-performing team members:
- Well-spoken, polished, articulate
- Professional appearance and demeanor
- Reliable, not rushed or disorganized
- Focused, accurate, and dedicated
- Someone who shows up, works hard, and represents the practice well
Schedule
Monday–Friday
Start time varies between 8:00–9:00 AM, ending at 4:35 PM.
Every other Monday the schedule shifts due to a late-starting provider.
Why This Role Stands Out
- Opportunity to work directly with high-profile patients
- Stable, prestigious dermatology practice
- Professional, fast-paced environment
- Clear expectations and supportive leadership
Job Tags
Full time, Work at office, Immediate start, Monday to Friday, Shift work,