Top Skills & Years of Experience:
- Excellent customer service skills
-Two years support experience with Windows 10, and Microsoft Office 2019
- Two years' experience with Network and Printer troubleshooting.
- Must be proficient is typing skills and be able to multi-task.
Nice to have skills:
- Prior Help Desk experience in a call center environment
- Previous experience using Incident and Knowledge base systems
- Desirable to have 2 years support experience with iOS devices.