Director of Shop Operations Job at National Fleet Management Inc., Greensboro, NC

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  • National Fleet Management Inc.
  • Greensboro, NC

Job Description

Come help build and scale the shop operations for a fast-growing company on a path to a billion-dollar future.

National Fleet Management is one of the fastest-growing heavy-duty truck service companies in the Southeast. We're looking for a driven operator to take ownership of our 4-location shop network across North Carolina, scale it from 55% capacity to 85%+ within 12 months, and build out each region; Charlotte, Raleigh/Durham, and the Triad.

This is not a maintenance role. This is a builder's opportunity.

What You'll Do:

  • Own the shop P&L across 4 locations (Charlotte, Raleigh/Durham, Statesville, Greensboro)
  • Scale technician headcount from 24 to 42 within 12 months
  • Build out each region—expand beyond single-location footprint in Charlotte, RDU, and the Triad
  • Lead and develop four General Managers
  • Drive operational excellence through proven systems
  • Integrate acquired shops into the NFM platform
  • Drive operational excellence through proven systems (DGP, WFP, TETAC)

Who You Are:

  • A builder, not a maintainer—you've scaled or turned around a multi-location operation
  • Currently a strong #2 or #3 at a shop or fleet operation, ready to run your own show
  • Someone who can inspire a shop floor and present to leadership
  • Open-minded and coachable—you want to learn, not just run your old playbook
  • Hungry to put your name on something meaningful

Why NFM:

  • Growth: 38% in 2023, 40% in 2024, 21.7% in 2025—scaling toward $100M revenue
  • Proven Systems: Our operational frameworks are documented and working
  • Real Ownership: You own the P&L. Four GMs report to you. Authority with accountability.
  • Values-Driven: Standards over expectations. People-first. Disciplined execution.

Compensation:

  • Base: $150,000 - $200,000 (based on experience)
  • Tiered performance bonus
  • Company vehicle
  • Full benefits (health, dental, vision, 401k)

Reports to: CEO

This role is for someone who wants to build, not maintain. If you're ready to put your name on something, let's talk.

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