Job Description
Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations.
Salary: $60,000–$65,000 annually, plus performance bonus
Office policy: Onsite, Staten Island
Responsibilities:
- Upload and enroll new client contracts
- Track successful enrollments and client drops
- Create renewal screens for existing clients
- Update and maintain the customer service CRM (HubSpot)
- Support updates to the contracts database
- Assist with daily utility meter read file processing
- Oversee weekly and monthly enrollment/drop reports for internal distribution
- Assist with billing disputes and cancellations/re-bills
Education, Experience & Skills:
- Highly self-motivated with strong problem-solving abilities
- Ability to multi-task in a time-sensitive, high-pressure environment
- Proficiency in Microsoft Word and Excel required
- Strong written and verbal communication skills
Compensation & Benefits:
- Salary: $60,000–$65,000 annually, plus performance bonus
- 401(k) with employer match (100% of the first 3%; 50% between 3–5%)
- Health benefits available
Job Tags
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