Job Description

We are seeking a Client Support professional in Memphis, TN for a 3-month contract with potential extension. In this role, you will provide technical support, troubleshoot hardware and software issues, and deliver excellent customer service while supporting onsite staff. Ideal for those with 3–5 years of experience who enjoy hands-on technical work in a collaborative environment.

Job Title: Client Support

Location: Memphis, TN

Duration: 3 months with possible extension

Job Description

Seeking a Client Support professional to provide technical support while delivering excellent customer service. Responsibilities include identifying, managing, escalating, and resolving technical issues; installing and configuring software, print drivers, and utilities; and troubleshooting software, hardware, and networking issues. Monitor systems, identify problems, and take corrective action while building constructive, customer-centered relationships with onsite staff.

Role Responsibilities

• Provide basic technical support with a customer service mindset
• Troubleshoot application and desktop/laptop software issues
• Foster constructive, customer-centered relationships onsite
• Ensure each individual is treated with premier customer care and empathy

Requirements

• 3–5 years of related work experience or equivalent education/experience
• 3–5 years of customer service experience
• Excellent communication skills
• Self-starter with strong self-governance
• Able to work independently or in a team environment with a flexible schedule
• Able to lift and carry up to 50 lbs
• Able to climb ladders and/or operate a scissor lift

Preferences (Nice to Have, Not Required)

• 3–5 years of technical support experience
• 1–3 years of networking experience
• Previous experience troubleshooting desktops, printers, minor network, and notebooks
• Strong user and support experience with Microsoft Office

Job Tags

Contract work, Work experience placement, Work at office, Flexible hours,

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