This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.
Additional Preferred Qualifications
• Demonstrates excellent customer skills
• Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
• Collaborates effectively in a team environment
• Demonstrates knowledge of Microsoft Office software
• Possesses effective written and verbal communication and interpersonal skills
• One to three years of providing customer service support
• Effectively manages stressful situations